I am really looking forward to chatting with Jane Turner, author coach …
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Retail Practices | Customer Service | Marketing | Social Media | Digital Integration | Website & E-commerce
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SEMINARS & WORKSHOPS
Retail in The New Age | Consumer Behaviour & Impact on Retail Today | Website & E-Commerce: How To Get It Right | Social Media & Other Marketing Tools | Sourcing & Selling: In Today’s Market
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KEYNOTE SPEAKER & MC
On a range of topics and themes, tailored to suit the audience.
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STRATEGY & TRAINING
Retail Practices | Procedures & Processes | Customer Service | Staff Management | Website & E-commerce | Social Media Creation, Integration & Implementation
Latest Posts – View All Posts »
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KEEP CALM & SHOP LOCAL #ShopLocal
While we are not obligated to them, it would be great to show our appreciation …
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“How to Achieve a Higher Customer Satisfaction Level”
In good company giving my thoughts on “How to Achieve a Higher Customer …
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Ethical Retailing: Pet Store That Won’t Sell Bunnies At Easter
Isn’t this fantastic responsibility by this pet store? They know …
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I Don’t Hustle, I Work Clever!
I know we live in a world where: cool = great bad = good sick = cool hot …
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Macbook Not Going To Sleep?
I just got my geek on and wanted to share my findings incase you are experiencing …
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I’m Waging War on BAD: CUSTOMER SERVICE & MANNERS!
Hello, Happy New Year! I am so over terrible service AND terrible manners!! …
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As Seen In: Heverton Anunciacao’s book, ’30 Advices from 30 Greatest Professionals in CRM & Customer Service in the World’
Honour to be asked to contribute to Heverton Anunciacao‘s book: ‘30 …
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SYDNEY EVENT: Microsoft Office & Surface BOOTCAMP for Business Owners
Business Owners, UNLOCK the productivity tools in the Microsoft Office …
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EVENT: USING SOCIAL MEDIA 4 BUSINESS 2 CONNECT WITH YOUR CUSTOMER
YOUR CUSTOMER IS ALWAYS CONNECTED – ARE YOU & YOUR BUSINESS? …
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Testimonials – View All Testimonials »
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Thank you for a very informative seminar! The door to social media in my business has been some what closed for me, mainly due to the fact that I have not understood how it all actually works. You have opened that door, and the possibilities and opportunities I now see are exciting and endless! I cant wait to get my business up to speed with the Social Media world! Read More …
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Having only just launched online and thus, only being at the very tip of the social media iceberg, Nancy’s seminar “Show Me the Trolley” was fantastic. The pace, the content, the enthusiasm and the practicality of the information she provided was all excellent and I walked away from that very brief introduction with a far better understanding of how it all works and a huge amount of work to do, which I am thrilled about. It’s great to feel as if someone has given you the tools to move forward. Read More …
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What an action-packed day! From start to finish, Nancy gave a high energy and engaging presentation which left everyone's head spinning! Spinning full of ideas, enthusiasm and renewed energy for their business. You really feel like Nancy is a true ambassador, fighting the corner for the smaller retailers and wholesalers out there. Her insights into the social networking arena opened up a whole new world of possibility. Nancy's passion for this business is very clear and infectious and her style very natural with a perfect balance of authority and humour. It was certainly time and money well spent and it left me with a nice warm feeling that I am not alone out there! Read More …