“I met Nancy at a series of seminars organised by the marketing manager of St Ives Shopping Village. Nancy’s seminars were jam packed with information and on that basis I engaged Nancy for a 4 hour Power Hour session. Nancy’s pre-meeting questionnaire crystallised some issues for me even before I met her and allowed Nancy’s information to be totally focussed on our business (not just generalised advice).
I decided to roughly structure our meeting around Nancy’s book and the 7 key elements of increasing retail profit. I took notes on that basis and it ensured I recorded 99% of what was discussed. In a prior life I was a consultant charging over $600 per hour for my advice. I’m ashamed to say that I am not sure I ever provided the value-add to my clients that Nancy provided to me that day. I was left with a very long list of “to do’s”, including “the how” and “the why” they were necessary. Some things will take longer to implement than others as I am an owner/operator and a Mum!
However, all the advice Nancy provided will be integral to me taking my business forward and contending with social media and an on-line presence.
I can’t speak highly enough of Nancy, her energy and her expertise. Make sure you are a very good note-taker because you will be given a lot of practical information, lots of things to do and think about and it is impossible to remember it all. I can’t stress enough how Nancy’s advice was very, very specific to my business and the area I operate in – hence it is a huge ‘value add’.
I will be inviting Nancy back; I think a regular health check is an integral part of the business going forward.
Adrienne and The Misses Bonney St Ives,
Shop 131, St Ives Shopping Village