To survie AND thrive in business you need a great support network and membership in associations that will enhance your business is an important tool.Choosing the associations and network is not easy, there are plenty of groups wanting your money but you need to assess what it is that you get from them.I chose the..
Before I start, let me tell you : I had to learn this skill myself!! So I am a convert and like all reformees, I am often found on the soap box beating this drum!! Routine is really important in any business but especially in RETAIL! At the same time it is a hard thing..
Australia’s Leading Wedding Planners and Stylists Kathy Apostolidis established Nightingales in 1994. Since then Nightingales’ team of Wedding Planners and Stylists has been setting benchmarks for quality and service in the Wedding Industry both in Australia and overseas. Widely considered as experts in their field, Nightingales’ weddings and consultants have featured in numerous magazines including:..
Just created a Facebook Page called “Awww, How Nice Is This?” so that we can share the things that make us smile and the nice things that people do! Please become a fan of the page and share with your friends!! Like this rose from our garden – so divine no? Maybe we can help..
Retail has never been more complicated. Consumers have access to more information, choice and options than ever before. Your customer is comparing you to other stores, sites and products from the comfort of their home. You can communicate with your customer via: post, email, radio, sms, local paper, facebook, twitter, online advertising and the list..
From time to time, I will be commenting on something in the news that catches my interest…Today, it is the news that Mars bars will be 7g (or 11.3%) smaller and the price will be the same…Mars Snackfood Australia general manager Peter West said the move was a direct response to Australia’s obesity debate and..
If someone told me that candles would be sold for $80.00 when I started my retail career as a Grace Bros cadet 22 years go, I would have thought they were dreaming! The dream is a reality, with candles in all sizes, colours, fragrances, packaging and prices, becoming a key gift item over the last..
I am so excited that my first article is in the current issue of Greetings & Gifts!! Although my title was “Stationery is the New Candle” the article is still the same!! I will post the article in real size! We got some great editorial too on our new lines!! Here’s our latest advert –..
write something here IMPORTANT – to build a relationship with your customers and make them feel valued and important. This is vital for building long term customer loyalty.This may sound like an obvious thing to say but you, and your staff, should make eye contact with every customer who walks in your store or past..
Hello!! I have been discussing the best way to use this blog with customers – thanks for the feedback really appreciate it!! – as I would like to give you a reason to visit regularly and LEARN something as well!! So I have decided on my Daily Tips – we are all busy and whilst..