Online Event: Authors in Conversation | 19.8.20 | 12:00 – 1:00 pm aest

I am really looking forward to chatting with Jane Turner, author coach about my book & more! Be inspired as authors share their writing secrets, and gain practical wisdom you can use right away. About this Event: Conversations with Authors gives you insights to increase your influence by becoming a published author. And in this session you’ll …

Ethical Retailing: Pet Store That Won’t Sell Bunnies At Easter

Isn’t this fantastic responsibility by this pet store? They know they will make $$ at Easter but also know the other price that will be paid! BRAVO! This pic has turned up on reddit & has spread like wildfire!   I am still trying to find the name of the store to give a huge shout out but the main reason for sharing this is to say that we …

I’m Waging War on BAD: CUSTOMER SERVICE & MANNERS!

Hello, Happy New Year! I am so over terrible service AND terrible manners!! Based on 30 years experience in customer service and managing people and a little longer on the planet, I know there is a correlation between the 2! I have always trained people along the lines of great customer service is an extension of good manners: be interested in the customer, …

As Seen In: Heverton Anunciacao’s book, ’30 Advices from 30 Greatest Professionals in CRM & Customer Service in the World’

Honour to be asked to contribute to Heverton Anunciacao‘s book: ‘30 Advices from 30 Greatest Professionals in CRM and Customer Service in the World‘. Heverton contacted me and asked me to be part of his book. The premise: “Imagine the following situation: you were invited for a private meeting. In this meeting you are with the …

IP @ InnoDesignTech Hong Kong : 1 – 3 Dec 2016

When I created Innovation Pitchfest in 2015, it was a design competition that was designed to help Australian Designers and Businesses find manufacturing solutions and gain exposure. What began as a competition is now a commercial ‘movement’, supporting designers generate sales as well as manufacturing and business development. We are thrilled to …

As Seen In Australian Gift Guide: Nancy Georges ‘Ask Me Anything’ #2

There are so many challenges facing retailers today and we want to support you so you can not only navigate the new landscape, but also grow, be profitable and create the business you imagined when you first started. To help, I will be answering your questions every fortnight in Australian Giftguide.   Click here to see the post on the Australian …

Innovation Pitchfest August 2016

I created Innovation Pitchfest in 2015 to support Australian designers and businesses develop better businesses and go global! Learn more here. The Grand Final was held in August in  Melbourne and I’d love to share all the fun with you!! Please click here to see all the pictures on the IP  site or scroll down for a snapshot.   Congratulations …

As Seen In Australian Giftguide: Nancy Georges ‘Ask Me Anything’ – Where Do I Start in Digital?

There are so many challenges facing retailers today and we want to support you so you can not only navigate the new landscape, but also grow, be profitable and create the business you imagined when you first started. To help, I will be answering your questions every fortnight, beginning with today’s conundrum: Where do I start in digital?  Click …