@PayPalAu are shouting Sydney CBDers a coffee today!! It’s a great way of showing how easy it is to pay on the go with your digital wallet & giving people a much needed Monday coffee!! Simple & Easy: Download the App here: http://bit.ly/1n7Wge0 & use it to pay for your coffee at one of the..
This page is updated during the week! To see other News Room updates please click here. **** EVENT: Join Us for our May meetup! ‘Lessons Learned By A Woman In Media’ Jane Huxley, @Pandora_Music MD: 13 May www.socialmediawomen.eventbrite.com.au **** Read what I & other retail experts think: RT Retail Express: Our expert panel shares predictions..
This page is updated during the week! To see other News Room updates please click here. **** Social Media Parenting is a minefield for so many parents. We’re talking about this on Real Chat Monday 10:30am on Google Hangout. All you need is a gmail address – you can watch the video feed or you..
My Facebook Tip of the Day has prompted me to write this post. If you are on facebook, please go over and ‘LIKE’ the page so that the Tips appear in your stream. Australian magazine Shop Til You Drop May 2011 issue is a first; Everything in the issue is available online! This is a..
In July I was presenting Social Media Seminars at the GHA (Gift & Homewares Australia) Home & Giving Trade Show to Exhibitors and Retailers. It quickly became apparent to me that I was largely talking to an audience that had not yet dipped it’s toe into the online space let alone considered Social Media as a..
There are a lot of things that business owners need to focus on and being obsessed with their competition is not one of them. It is time to look at your competitors in a new light. Your competitors will elevate your whole category / product group or niche. They will also be a comparison to you and allow you to shine in comparison!! Use your competition to increase the awareness of your niche & show how great your business is!!
Have you read Social Media 101 – Part 1 & Part 2? This post will make more sense if you have. 1. http://magnoliasolutions.com.au/2009/10/12/social-media-101-part-1/ 2. http://magnoliasolutions.com.au/2009/10/13/social-media-101-part-2/ We have covered; What is Social Media and Networking sites MySpace & Facebook. Twitter (www.twitter.com) is the social media of the moment, despite starting in 2006. Twitter asks users to..
Have you read Social Media 101 – Part 1? This post will make more sense if you have. http://magnoliasolutions.com.au/2009/10/12/social-media-101-part-1/ To understand where we are now, let’s look back a few years. My Space (www.myspace.com) was launched in 2003 and quickly became ‘the’ must-join site. It predominantly engaged and was used by Gen Y, artists and..
I was chuffed to be asked to talk about my favourite topic: Customer Service with Prue MacSween on her Small Business program on 2GB, 873 AM, last night, 29 September 2009. I have long been a fan of Prue’s, she is knowledgeable, funny, witty and is not afraid to raise a topic that should be..
Although I mainly work with retailers, I sometimes work with SMEs (small to medium enterprise). I have just written a sales program for a client and thought I would post parts of it over the next few weeks. I have generalised it here for the sake of the blog and anonymity, but this should get..
Just when I had lost faith in customer service and passionate retailers (my customers excluded of course!), a friend took me to Gelatomassi in Newtown on Sunday for what he said was, “the best Gelato in Sydney (possibly Australia)”. We were in Concord so this was a lot of pressure to put on one place!..
Just created a Facebook Page called “Awww, How Nice Is This?” so that we can share the things that make us smile and the nice things that people do! Please become a fan of the page and share with your friends!! Like this rose from our garden – so divine no? Maybe we can help..
Retail has never been more complicated. Consumers have access to more information, choice and options than ever before. Your customer is comparing you to other stores, sites and products from the comfort of their home. You can communicate with your customer via: post, email, radio, sms, local paper, facebook, twitter, online advertising and the list..