I attended the Asia Pacific Customer Service Consortium, Hong Kong June 2012. A great collection of speakers and delegates. APCSC has members serving different client segments, and delivering services in different formats and settings. Because of this diversity, participants will be stimulated and inspired to revolutionize their services. Companies can learn from one another.
Below are the Consortium Pictures and Hong Kong Sights & Sounds:
Hong Kong Asia Pacific Customer Service Consortium APCSC