bad retail – Magnolia Marketing Solutions | Nancy Georges: Strategist, Consultant, Speaker, Author

2013 Nov.15

Mytopiastore on Ebay : Customer Service Fail!!

Nancy GeorgesBad Customer Service, Customer Service, retail, User Experience

I had a week from hell in terms of customer service, but the pinnacle had to be the service and ethics of Mytopiastore on Ebay. I ordered a Cantilever Umbrella for Mum’s birthday party on 24 October, party was on 10th Nov and they say 3 – 7 days delivery – with 17 days out..

2012 Aug.09

#BadRetail, Let’s Help Them Out

Nancy Georges#BadRetail, retail

comments

I am starting the #badretail hashtag. Please feel free to add it to any tweets & posts. I am so over poor behaviour, let’s try and help the offenders be better retailers :-))