airbnb neighbour contact

Airbnb know their TRUE Customers.

I like this so so much because it shows Airbnb have a thinking realistic management who value customer service, user experience as much as they value their brand!

Read more
Authors in Conversation: Jane Turner and Nancy Georges

Online Event: Authors in Conversation | 19.8.20 | 12:00 – 1:00 pm aest

I am really looking forward to chatting with Jane Turner, author coach about my book & more! Be inspired as authors share their writing secrets, and gain practical wisdom you can use right away. About this Event: Conversations with Authors gives you insights to increase your influence by becoming a published author. And in this..

Read more

Working From Home Tips : Nancy Georges

So many people now having to work from home. But that’s not as easy or productive as that sounds!! I have worked from home on and off for the last 11 years and wanted to share my tips. Please watch / listen this video or read below for more: I’ve worked from home on and..

Read more
KEEP CALM Shop Local header


While we are not obligated to them, it would be great to show our appreciation for having fabulous local business owners continue to open their businesses and ensure that when this madness is over, we have somewhere to go!

Read more

Ethical Retailing: Pet Store That Won’t Sell Bunnies At Easter

Isn’t this fantastic responsibility by this pet store? They know they will make $$ at Easter but also know the other price that will be paid! BRAVO! This pic has turned up on reddit & has spread like wildfire!   I am still trying to find the name of the store to give a huge..

Read more


Hello, Happy New Year! I am so over terrible service AND terrible manners!! Based on 30 years experience in customer service and managing people and a little longer on the planet, I know there is a correlation between the 2! I have always trained people along the lines of great customer service is an extension..

Read more

As Seen In: Heverton Anunciacao’s book, ’30 Advices from 30 Greatest Professionals in CRM & Customer Service in the World’

Honour to be asked to contribute to Heverton Anunciacao‘s book: ‘30 Advices from 30 Greatest Professionals in CRM and Customer Service in the World‘. Heverton contacted me and asked me to be part of his book. The premise: “Imagine the following situation: you were invited for a private meeting. In this meeting you are with..

Read more

IP @ InnoDesignTech Hong Kong : 1 – 3 Dec 2016

When I created Innovation Pitchfest in 2015, it was a design competition that was designed to help Australian Designers and Businesses find manufacturing solutions and gain exposure. What began as a competition is now a commercial ‘movement’, supporting designers generate sales as well as manufacturing and business development. We are thrilled to be showcasing 35 of..

Read more

As Seen In Australian Gift Guide: Nancy Georges ‘Ask Me Anything’ #2

There are so many challenges facing retailers today and we want to support you so you can not only navigate the new landscape, but also grow, be profitable and create the business you imagined when you first started. To help, I will be answering your questions every fortnight in Australian Giftguide.   Click here to see..

Read more