As Seen In: Heverton Anunciacao’s book, ’30 Advices from 30 Greatest Professionals in CRM & Customer Service in the World’

Honour to be asked to contribute to Heverton Anunciacao‘s book: ‘30 Advices from 30 Greatest Professionals in CRM and Customer Service in the World‘. Heverton contacted me and asked me to be part of his book. The premise: “Imagine the following situation: you were invited for a private meeting. In this meeting you are with..

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AS SEEN IN: Today Extra ‘Consumer watch: Paying more online’

I had the pleasure of being on Today Extra, 13 April 2016, talking about why Coles in particular charges more online:

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As Seen In: ABC News Woolworths Results & Closing Masters, 26 February 2016

It was nice to add my piece to this story on ABC News.

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Nancy Georges on ABC News 24

Nancy Georges on ABC News 24 The Business: “Bricks and Mortar Shopping is Re-emerging”

“We are creating town centres in the communities of tomorrow” Bryan Hynes, Managing Director at AMP Capital Shopping Centres. Thank you ABC News 24 for including me in “Bricks & Mortar Shopping is Re-emerging’. Click here or on the image to view the story.

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Nancy Georges in B&T

Nancy Georges Interview: ‘Aussie Businesses Need To Be Socially Braver’ – B&T

Thanks Nikki Jae Majewski B&T Magazine, it was great speaking with you & sharing the fun to be had at SMW Sydney  http://bit.ly/1wn5PXe SOCIAL MEDIA WEEK : 23 – 27 September I will be hosting and taking part of a retail panel during Social Media Week, ‘The Consumer Journey‘ with wonderful experts: Megan Wilkes: Co-Founder, Q&CO..

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Nancy Georges on ABC News 24 The Business: ‘Myer Sales & Profit on the Slide’

I am constantly baffled as to why profit is achieved by slashing costs & not by increasing sales by putting well trained sales people on the floor in Australian Department Stores?? Constant poor results are indicative that it is not a viable strategy!! I got my 2c in on last night’s ABC News 24  The Business..

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Nancy Interviewed for Financial Times “International invaders shake up Australia’s home grown retailers”

4 April 2014  ::   I was interviewed for this piece by Jamie Smyth in Sydney  ©Getty “In a country whose previously isolated landscape has been devastated by the introduction of rabbits, foxes and other invasive species, Australia is facing its latest incursion: foreign retailers. H&M opens its first store in Australia on Saturday as..

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AS SEEN IN: Jeweller Magazine

Jeweller Magazine is a great industry magazine.  In  March they ran my article “Retailers Must Evolve To Survive”, click here to read it in full.

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