Hello, Happy New Year! I am so over terrible service AND terrible manners!! Based on 30 years experience in customer service and managing people and a little longer on the planet, I know there is a correlation between the 2! I have always trained people along the lines of great customer service is an extension..
Nice one Sly @ Surry Hills! A friend was having a conversation with her friend on Twitter about a new place in Surry Hills. She then tagged me in suggesting we have lunch there and mentioned he hasn’t tried it yet as it is not ‘dog-friendly’. Sly got straight onto it and posted 2 pics..
I recently discovered 8 month old The Source Bulk Foods in Balmain & loved it! I love the authentic look and feel of the store and look forward to seeing where they take the concept! The sell unpackaged bulk foods at competitive prices. They sell over 350 products available. They even have a Milling Station..
A great post on Facebook from Gelato Messina on their price increases. I am sure true purveyors of quality hand crafted products will get it & these people ARE their customers after all!! Nicely handled! I LOVE people’s comments underneath the post too!! Check out their website too, yum! Ultimately, it came to this: “Essentially..
The attention is in the detail, so many cool fitouts and fun decor to share!! Driving around the inner west to find a cafe opened at 3pm on a Saturday afternoon proved harder than we thought. We wanted to be by a park or the bay…. but ended up on Lyons Road Drummoyne. As we..
Working with Sharon on her new store is a dream, watch this space! But while we are building the site and the range, we didn’t want customers to miss out on visiting the store for Mother’s Day. Sharon’s clever husband suggested getting some balloons for the front of the store. As soon as they were..
. I was in Singapore in April and read about this CAMERA SHOP that had FILM??!! Lomography had me intrigued but sadly, I didn’t get to the store. Two months later in Hong Kong, my brother and guide lead me to the Lomography store in Sheung Wan. It is a small compact store with an..